Rules & policies
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Refund policy
Definitions:
- Service – A set of hardware and software for e-commerce and operation of websites.
- Server – A computer or a number of computers connected to the Internet and ensuring provision of the Service.
- Provider – a company, which manages the Server, develops the necessary software and provides the Service.
- Seller – any individual or legal entity, which is a Service subscriber and which publishes information about its goods or services.
- Website – a website (a set of webpages), which is operated as a part of the Service and contains information about the Seller and its goods or services. Information on the Website is posted by the Seller.
- Subscription services – are services that Provider is providing for the monthly fee that is stated in the public offer.
- One-time services – are any other kind of services that are provided by Provider for the one-time payment.
Rules:
- In case of Subscription services one can claim refund only for the period of time that has been paid for in advance but not used yet.
- In case of one-time services or any other services the refund claims are being settled by negotiation or according to the current regulations of the Republic of Latvia.